Puffin Post

Use of the Puffin Post website signifies your agreement to the terms and conditions outlined below.

Your Account

By using this website you accept all responsibility for maintaining the confidentiality of all your account details, including password. This may involve restricting access to your computer to prevent unauthorised use of your account, as you will be held responsible for any activity that takes place under your registered account details.

Password confidentiality is of the utmost importance, and you should take all necessary steps to ensure that your password remains private to you. Should you suspect that your password has become known, or is likely to become known to any other persons, you must inform us immediately.

By registering as an account holder, you agree that all details you provide remain both correct and true.

Most personal information can be amended via the My Account section of our site. Should any difficulty occur whilst updating your details, you should contact us immediately.

Puffin Post may, at its sole discretion, refuse access to the site, withdraw accounts, and remove or edit content at any time and without notice.

Promotions

A promotion may be amended or withdrawn at any time.

Free or discounted postage promotions are only applied to standard UK delivery costs. Please consult our postcode information page to ensure that your area is eligible for free standard UK delivery.

Free postage offers are only applied to orders with a payment value. Postage for promotions and discounts that lead to a zero value basket will be charged at the standard rates.

Competitions

Our competitions are only open to children aged 16 and under.

If the winner is aged 13 or under, their parents' permission will be needed before the winner's details are published.

Only one entry per person.

After the closing date, the winner's details will be used to contact them via post but will not be used for any other purpose, unless you have requested our ePost notifications.

In the unlikely event of supply difficulties we reserve the right to replace the stated prize with another of comparable or greater value. There will be no cash alternative.

By entering the competition you agree that: 1) your entry can be used by Puffin Post as they see fit and 2) your entry is original to you and not wholly or substantially copied from any other material.

Puffin Post competitions are not open to the employees or subcontractors of Puffin Post, any competition sponsor or its employees, agents or subcontractors, or the immediate families of any such employees or sponsors.

The closing date is as specified in the relevant competition. Winners will be formally notified within 21 days of the closing date. The judges' decision is final, and no correspondence will be entered into.

The prize may not be transferred to any other person. Full details of the prize will be given in writing upon notification. Competition winners may be required to take part in or cooperate with publicity.

Use of a false name or address (i.e. a name by which the entrant is not usually known) will disqualify them from receiving any prize. Puffin Post reserves the right to oblige any potential winner to provide documentary proof of their identity and address as directed by Puffin Post before such person may claim their prize.

We reserve the right to amend these rules at any time. By entering any of our competitions you are confirming that you agree to be bound by the above terms and conditions.

Puffin Post may at any time issue competition specific rules to be read in conjunction with the above rules.

Puffin Post Head Office Address: Catteshall Manor, Catteshall Lane, Godalming, Surrey, GU7 1UU. The registered company number is 2290665.

Site content

We endeavour to keep all information on our site both current and accurate; however, this is not always possible and cannot be guaranteed.

Please be aware that the functionality of our site may from time to time be affected or suspended temporarily whilst necessary maintenance and updates are completed. We will make every effort to ensure that these occasions are as brief and infrequent as possible.

Acknowledgement of your order

Once your order has been submitted, we will notify you via email to confirm receipt of your order. If you do not receive this confirmation email within 12 hours, please contact us.

Children

Every title has been carefully selected for both the magazine and the Puffin Post Bookshop to ensure appropriate content for the relevant age group. So parents can be confident that their children's choices are suitable.

Your conduct

By using www.puffinpost.co.uk or entering into correspondence with Puffin Post, you accept full responsibility for all data and electronic communications sent from your computer to us. The website must not be used for the following:

• Fraudulent purposes, or in conjunction with any unlawful activity

• To send, use or reuse any material that is offensive, abusive or indecent

• To send, use or reuse any material that is in breach of copyright, confidence or privacy

• To send or use correspondence containing or in the nature of viruses, chain letters, mass mailings or spam

Community

• Within Puffin Island all users must follow these rules:

• Treat others how you would like to be treated, with respect, kindness and friendliness

• Contributions to Puffin Post must not be offensive, obscene, abusive or threatening

• No spamming, advertising or promoting

• Do not pretend to be someone you are not

Copyright

All content on this site including text, graphics, logos, images and software is the property of Puffin Post and its affiliates, and is protected by UK and International copyright laws.

The Puffin and Penguin names and logos are registered trademarks.

Governing Laws

These terms and conditions are governed in accordance with the laws of England and Wales.

Privacy Policy

We may at times gather information about you when you are using this website. To find out what we may collect, how we use it, and what you can do if you do not want us to hold and use your personal details, please go to our Privacy Policy page.