Puffin Post

Puffin Post is committed to protecting your privacy. We will only store, use and disclose the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and contact you in case of queries and secondly, to provide you with the best possible service that helps you get the most out of Puffin Post. We only send you email newsletters if you have asked to receive them. If you want to change your mailing preferences at any time, you can do this on your Account page.

The information we collect about you is the following:

Your name
Your address
Your phone number
Your email address
Your date of birth

We do not hold your credit/debit card information on our web server, and any personal information we do hold will be held securely in accordance with our internal security policy and the law. Also, provided that you inform us of any changes, the information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us, and if you inform us of any inaccuracies we will delete or correct them promptly. We will never collect sensitive information about you without your explicit consent. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. We use secure server technologies to ensure that any personal and transactional information is protected to the highest standards. This can include using a "cookie" which would be stored on your browser. Cookies are pieces of information about your session which are stored by your internet browser on your computer's hard drive. The cookies we use do not store any personal details relating to you or your credit/debit cards. We also use JavaScript to help improve your online shopping experience. If you do not want to use either cookies or JavaScript in your browser, you will not be able to use this website.